Effective Date: Dic. 2024
At SwiftPAY 777, we strive to provide a smooth and satisfactory payment experience. This Refund Policy outlines the terms under which refunds are issued. By using our services, you agree to the terms below.
1. Refund Eligibility
Refunds are applicable under the following conditions:
- First-Time Purchases: Refunds are available for the first purchase of a subscription or item.
- Automatic Renewals: No refunds are issued for subscription renewals unless prior cancellation is requested before the automatic charge date.
- Notification Period: Refund requests must be submitted within 15 days of the original purchase date.
2. How to Request a Refund
To request a refund:
- Contact our support team at hola’@’eduexpres.com with your transaction details.
- Include proof of purchase, such as your payment receipt or transaction ID.
- State the reason for the refund request.
3. Refund Process
- Refunds will be processed within 10 business days of receiving a valid request.
- Refunds are issued via the original payment method.
- Processing times may vary depending on your payment provider or financial institution.
4. Non-Refundable Conditions
Refunds will not be granted in the following cases:
- Requests submitted after 15 days of the purchase date.
- Renewals or recurring subscription charges where cancellation was not requested prior to the billing cycle.
- Purchases that violate SwiftPAY 777’s Terms and Conditions or involve fraudulent activity.
5. Contact for Refunds
If you have questions or require assistance with your refund request, please contact us:
- Email: hola’@’eduexpres.com
- Address: PanaGroup777 S.A., Panama
By using SwiftPAY 777, you acknowledge and accept this Refund Policy. We appreciate your understanding and thank you for choosing SwiftPAY 777.